San Soeng Designer @2025

All new-experience for merchant

KB PRASAC

Merchant

Role

Lead Designer

Done with

Coolbeans Digital

Completed

Q2 2023

The challenge

Designed an intuitive POS system with integrated KHQR payment acceptance, enabling seamless transactions across multiple store branches.

The platform features real-time performance tracking and centralized management tools, delivering a scalable, efficient solution tailored for businesses of any size.

Designed an intuitive POS system with integrated KHQR payment acceptance, enabling seamless transactions across multiple store branches.

The platform features real-time performance tracking and centralized management tools, delivering a scalable, efficient solution tailored for businesses of any size.

Goals and Objectives

As Cambodia quickly transactions toward digital-first economy, traditional banking services are struggling

to evolving customer expectations, demands and lifestyle.

Existing mobile banking apps often user struggling from complex navigation, inconsistent design interface, and of personalized financial to keep interaction with evolving customer expectation.

The Research

Based on interviewing Cambodian SME owners and bench marking banking and merchant apps, the team designed low-fidelity wire frames for multi-venture business owners to support early usability testing before high-fidelity prototyping.

The strategy is integrates KB PRASAC with their accounts to streamline business operations, allowing users to manage multiple businesses, counters, staff, and access detailed dashboards for sales, transactions, and analytics.

Business

Management

Designed a business analytics dashboard that helps users manage and monitor multiple businesses. The focus was on creating a clean, easy-to-use interface with clear data visualization, switch between businesses, and make better decisions from

a single platform.

The core main objectives

Centralized dashboard with clear visualizations for sales, transactions, inventory, and staff performance, plus multi-location management - empowering owners to spot trends, address issues, and manage multiple locations seamlessly with a single login.